I’ve been traveling a lot this month, so I’ve been using my cell phone a bit more than normal (some work conference calls; some “why the hell aren’t you at the airport to pick me up yet, jackass!” calls). Today, I received the following text from Verizon:
Your account is on track to exceed your voice minutes this month. Call 866-884-2813 for a price plan evaluation.
My initial thought was, “What fine customer service there. Thanks, Verizon!” Then I went to the Verizon site to check my usage. Turns out, I’m already at 550 minutes for the month. My monthly allowance is 450 minutes.
Wow, I wonder what gave them an indication that I was “on track” to shatter my minute limit. Maybe the fact that I was already 100 minutes over (at 45 cents/minute) at the time!
Note to Verizon: When one has already done something, one is no longer “on track” to do it. It’s done. At what point did you geniuses note that Cal Ripken was “on track” to break Lou Gehrig’s streak? Game 2,137? 2,498?
(And fix your website while you’re at it, F-tards. It shouldn’t take two logins and 90 seconds for you to access my account information.)